Question 1

What does the complimentary consultation include?

Accepted Answer

We begin by understanding your space and requirements, reviewing the project type, location, size, budget, and timeline. We then provide initial design direction and outline the most suitable engagement model and next steps. This consultation is complimentary, with no pressure to make any decisions on the spot.

Question 2

Which areas in Malaysia do you serve?

Accepted Answer

Based in Kuala Lumpur, we primarily serve the Klang Valley, while projects in neighboring states are also welcome. For locations further afield, we discuss the practical implications of site management and logistics during the initial consultation to mutually assess feasibility.

Question 3

Do you handle both design and construction?

Accepted Answer

Yes. We maintain in-house structural and fit-out teams, handling everything from foundation works and structural extensions to the complete turnkey fit-out ourselves, without subcontracting. With design, procurement, and construction managed by a single team, you only have one point of contact.

Question 4

Can you do extensions and structural work?

Accepted Answer

Yes, this is one of our core services. We undertake rear extensions, wet kitchen additions, living room and bedroom expansions, balcony enlargements, and vertical additions for bungalows, link houses, and semi-detached homes. We also handle load-bearing wall and column modifications, foundation underpinning, roof structure renovations, and structural retrofitting for older properties. Because the junction between old and new structures is the most vulnerable point in such works, we address this during the site survey stage to prevent future leaks, settlement, and cracking.

Question 5

Do extensions need council approval? Can you help?

Accepted Answer

Structural extensions and remodeling works in Kuala Lumpur typically require municipal approval. We can assist with drawing submissions, documentation, and authority liaison—a process international owners often find challenging, sparing you from navigating local building permit submissions on your own. Specific requirements and timelines for your project will be clearly outlined after a site inspection.

Question 6

What should I prepare before we start?

Accepted Answer

It is helpful if you have floor plans, land titles, or developer handover drawings on hand, though not strictly necessary as we can verify dimensions on-site. You may also want to consider your family's daily routines, storage needs, and the primary issues you wish to resolve first.

Question 7

How long does a project take?

Accepted Answer

Timelines vary significantly depending on the floor area, scope of work, and whether structural modifications are involved, so we do not provide estimates before seeing the site. What we can confirm is that both design and construction schedules will be detailed in the quotation, complete with key milestones so you know when each phase will be completed.

Question 8

How is the budget decided?

Accepted Answer

During the initial consultation, we discuss your budget range and explain the practical approaches and trade-offs within that parameter. Once the design is finalized, our quotations are itemized, with material brands and specifications stipulated in the contract. Our focus is not on offering the lowest initial price, but on providing complete clarity to prevent mid-construction variations.

Question 9

Can I engage you for design only?

Accepted Answer

Yes. We offer standalone design services, delivering complete construction drawings, material schedules, and 3D visualizations for your own contractor to execute. We will explain the practical considerations of this approach during the consultation.

Question 10

Do you take on hospitality, retail and office projects?

Accepted Answer

Yes, we do. Alongside residential projects, we undertake boutique hotels and hospitality spaces, retail shops, F&B outlets, and corporate offices. The workflow is similar to residential projects, with additional considerations given to operational efficiency, maintenance, and durability.

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One team, design through build

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Four business lines. One team.

Residential Design & Renovation

Commercial Projects

Extensions & Structural Works

Global Material Sourcing

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